Mortgage Intelligence Ltd takes full regulatory responsibility for our mortgage and insurance recommendations.
Obviously, they in turn require us to comply strictly with FSA regulations.
The FSA supervises the conduct of banks, building societies and independent advisers for the benefit of
consumers. Our approach, making the complicated simple and giving a service that exceeds expectations,
is consistent with FSA principles and under FSA rules and regulations, we'll provide you with an "Initial
Disclosure Document" before we offer any advice. It confirms key details of our service, including:
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The mortgage and insurance products we offer (from the whole mortgage market and a wide range of
insurers).
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The service we provide (advice and recommendation, rather than information only).
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What you'll pay for the service (we provide you with a fee only alternative to a fee plus commission
method, which we'll explain in detail before you make any commitment).
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How to complain, if you have any problems using our service.
We also give you another helpful document - a "Key Facts Illustration" - once we recommend a particular
mortgage to you. This gives you information on the features of that mortgage, including costs, benefits
and risks.
The fact that we fall under FSA regulation assures you that your case will be handled in the most
professional and confidential manner. It also means you'll know our terms of business at the outset
and won't be subjected to any hidden charges later.
